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Future-proofing Safety Project Sector Survey

Thank you for reading our Project Information Sheet for the Future-proofing Safety: COVID-19 and Family Violence in Victoria Sector Survey. This research has been funded by Family Safety Victoria and the Australian Institute of Family Studies (AIFS) is partnering with Drummond Street Services’ Centre for Family Research and Evaluation, who are leading the Future-proofing Safety project, and RMIT University’s Centre for Innovative Justice to examine service interactions for people who experienced and used family violence during the COVID-19 pandemic to understand:

1. whether there have been changes in the drivers, needs, presentations, risk and intensity of family violence and sexual assault since the pandemic began
2. the ways that services adapted and changed and the effectiveness and sustainability of these changes and innovations
3. any gaps and weaknesses within the family violence service system and broader sector and means of addressing these gaps in the short, medium and long term
4. key elements of disaster/crisis response plans for services.

This survey will explore practitioners’ views on how client experiences of family violence changed during COVID-19, as well as how client service needs changed and how services changed to meet these needs. The survey will also examine the strengths and limitations of services to adapt to clients’ changing needs as well as practitioners’ views on key elements of disaster/crisis response plan for services.

All practitioners working in Victorian organisations providing services to people who experienced or used family violence during the COVID-19 pandemic (April 2020 to present) in Victoria are invited to participate in this survey.

Participation in this survey will involve responding to a range of survey questions that will help us to better understand your views and experiences of service interactions with people who have experienced or used family violence during the COVID-19 pandemic.

This survey is voluntary

Participation is completely voluntary.
Most people will take around 20 minutes to complete the survey.

Privacy and confidentiality

All information collected from you in the survey will be kept confidentially and will be stored indefinitely and securely in accordance with the AIFS Privacy Policy.  

AIFS respects and upholds your rights under the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (Cth). Please see our Privacy Policy regarding our obligation to protect your privacy rights.
Your responses to the survey will be accessible only to the members of the research team on a need-to-know basis. The survey responses will be stored in AIFS’ secure cloud service.

How to participate in this survey

  • Most questions in this survey will ask you to select a response from the options provided.
  • There are also a small number of questions that allow you to provide a comment.
  • Making comments where requested in this survey is optional.
  • You can choose not to answer particular questions and skip to the next question or section.
  • You can also use the "Previous" button if you wish to change any of your answers.

We ask that you do not use any identifying information when providing responses to any of the survey questions. For example, please DO NOT use anyone’s name, the name of an organisation or place names in your responses.

What if I want to take a break when undertaking the survey?

If at any stage you need to take a break from the survey and finish it later, press the "Resume later" button. You will be asked to enter and save a name, password and email address for the survey. After saving these details, you can simply close the window containing the survey.

What if I do not want to continue?

If you decide that you no longer wish to participate in the survey, you can choose to exit and clear your survey answers by using the "Exit and clear survey" button. You can also stop filling in further answers at any point by simply closing down the browser. If you select the "Exit and clear survey" button, any data entered in the survey up to that point will be cleared and will not be accessible by AIFS.

You may cease participation at any time, up until the submission of your responses. As surveys are to be completed by professionals without the provision of any personal identifiers, it will not be possible for the research team to identify specific survey records for deletion at the request of a participant once they have been submitted.

Although you can stop the survey at any time, we ask that you answer as many questions as you can because we need as many complete responses as possible so that we can represent the full range of experiences of practitioners working in a range of organisations during the COVID-19 pandemic. There are no right or wrong answers. We are interested in knowing about your views and experiences.

What if I have a problem when accessing the survey?

If you have problems accessing this survey, please email the AIFS Research Team at: or call 1800 720 142.

To begin the survey

By selecting "Submit and proceed" to start the survey you are confirming that you consent to participating in this survey.